Refund Policy


We strongly believe in our products and want every customer to be satisfied. This is the reason for the "MERAKI Money Back Guarantee".

Refund Conditions

-If you are not 100% satisfied with our product, we will offer you a full refund, and you can keep the product.

-If product was in an unacceptable condition, damaged, or was not as requested, we will offer you either store credit, or a full refund.

Refunds are accepted within 48 hours of order delivery. You will be refunded the full amount of the product(s) sold, excluding any shipping and handling costs.

Please email us at for more information, or contact us at 00966-55-110-1862

All policy information applies to purchases made directly through the MERAKI online store.